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Agency Blog

Reputation Harm Explained

10/17/2022

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​Reputation, as a word standing alone, is perceptions one has about a particular person or subject. In business, reputation is one important force you must guard judiciously as a business owner. Situations can arise that put your business or brand in a negative light in the public eyes leading to irreversible reputation harm.
Forms of Reputation Harm to a Business
Reputation harm to a business or brand is a form of negative brand recognition. When the first thing people hear about your business is on the negative side, you can expect that no one would want to have anything to do with you or your products and services.

Harm to a business's reputation can take form in many ways, and these are some common examples:
  • Unsafe Work Environment
  • Unfair Treatment of Workers
  • Product Recalls
  • Negative Reviews of Products
  • Scandal
  • Bad Employer Ratings

Risks That Facilitate Reputation Harm to Businesses
People who run businesses today are far more exposed to reputation harm than established businesses when all the media available was newspaper publishing and posts. 

Today, many vices serve to amplify the damage to one's businesses reputation, and they include:
  • The Advent of Social Media 
  • Available Evidence

  1. The Advent of Social Media
    Software applications such as Twitter, Instagram, and Facebook have made it easier for a company's downfall to be known worldwide in minutes. All it takes for a company to face reputation harm is a single write-up or post on the internet, taking off from there.

  2. Available Evidence
    When there is sufficient evidence that a company defaulted greatly in a particular situation, it will continue to circulate over the net and in people's minds, making it harder for the masses to forget the company's wrongdoing and move on.

Ways to Avoid Reputation Harm
It may indeed be harder to guard the reputation of your business or brand in a time when people use their phones as weapons against one another, but it is still very possible. To avoid reputation harm in all forms, as the employer, it is always a good idea to always be involved in the management process of your company and be aware of everything.

Another way to avoid reputation harm is by using the feedback mechanism for hearing genuine thoughts from your employees and customers, so you know what to do better to meet their needs.

CONCLUSION
When constantly communicating with your workers at all levels and managers, it becomes easier to maintain a positive reputation as a brand because you are attuned to all workings. Doing this makes it harder for you to suffer reputational harm, so be sure to apply this.

At Brad Spurgeon Insurance Agency Inc, we do our best in making sure that our clients are well-protected with affordable and comprehensive policies. We make sure to go the extra mile to help you with your needs. To learn more about how we can help you, please contact our agency at (409) 945-4746 or Click Here to request a free quote. Topics and coverage discussed in this article are not guaranteed, consult with your agents to determine what your policy does and does not cover. We are more than happy to help!
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Texas City, TX 77590
(409) 945-4746​
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